Our Story

In 1993, Florida Medical Clinic was founded by five physicians in east Pasco County chasing one ideal: to provide a better way to organize and deliver high-quality and cost-effective health care.

Led by Dr. Paul Hughes, a team of physicians across several medical specialties and CEO Joe Delatorre joined to form Florida Medical Clinic. By the end of 1993, Florida Medical Clinic began to develop into what it is today. The small group of five physicians had grown to a team of thirteen physicians and was operating a business/administrative office out of its first location—an old grocery storefront in Zephyrhills, Florida.

In 1993, Florida Medical Clinic purchased its first building located on Gall Boulevard in Zephyrhills.

The Journey

In 1994, other physicians in the area took notice of the group, and that same year, the first physician from the community approached and joined the group. Later that year, FMC was joined by a Tampa physician’s office —officially expanding services into Hillsborough County.

As word of Florida Medical Clinic spread, more health care providers joined the ranks, and, in 1995, the growing physician group was able to open the first Multi-Specialty Campus in a 55,000 sq. ft. facility in Zephyrhills. The facility included Florida Medical Clinic’s first Ambulatory Surgery Center and other expanded patient services including radiology and lab services to better care for the specific needs of patients.

Expansion and Growth

By 1998, Florida Medical Clinic opened a second location in Pasco County in Dade City—a 32,000 sq. ft. multi-specialty facility. As growth continued that year, an orthopedic group in Tampa merged with Florida Medical Clinic, further expanding patient care capabilities.

Expansion continued into 2002. Florida Medical Clinic opened its first location in Wesley Chapel in a 10,000 sq. ft facility. Two years later, in 2004, FMC opened a 45,000 sq. ft. North Tampa building to house the second ambulatory surgery center, combined with physician offices across several medical disciplines allowing patients greater access to care.

In 2005, Florida Medical Clinic merged with the HeartCare cardiology group at a 10,500 sq. ft. location in Tampa. As the medical group grew in size and scope of services, FMC turned toward improving the philanthropic needs in the communities it serves thus establishing the Florida Medical Clinic Foundation of Caring. As a 501(c)(3) not-for-profit, the Foundation of Caring helps those most in need through volunteerism and direct community investment. Since its inception the Foundation has maintained the original intent to invest Foundation of Caring donations solely in the communities and not in patient services or other internal uses.

Strengthening the Infrastructure

By 2006, the evolving digital world developed more opportunities to provide improved patient care. Florida Medical Clinic fully integrated the practice platform to Intergy EHR electronic health records, making care seamless, cost effective, and convenient for patients and providers.

In 2007, the total number of employees at Florida Medical Clinic surpassed 600. Dr. Chandresh Saraiya spearheaded a new initiative to grow the population health management services, which furthered the mission of providing excellent, cost-effective care to patients and the community.

After 15 years of continuous growth, Florida Medical Clinic’s year-end revenue topped more than $100 million by 2008.  The business/administrative team expanded to meet the needs of the company growth with the addition of CFO Chris Alvarez, and CAO Gus Taylor in 2009. That year, Florida Medical Clinic opened a new location in Land O’ Lakes, a 32,000 sq. ft. building that would later expand to house the administrative headquarters in 2011.

Florida Medical Clinic was founded on a belief that patients deserve quality affordable care. In 2012, the Centers for Medicare and Medicaid Services awarded Florida Medical Clinic an ACO contract further improving care through its expansive network of doctors.  Construction continued in the Zephyrhills facilities with a new and larger capacity Ambulatory Surgery Center and a free-standing Urgent Care facility.

Florida Medical Clinic reached a new milestone in 2013: the Florida Medical Clinic team grew to over 1,000 employees across all campuses, just in time for FMC’s 20th anniversary.

Enriching patient services was the initiative through 2014 and 2015. Florida Medical Clinic established a network-wide Advanced Care Directives Planning program to empower patients to have more autonomy over their medical decisions and the first Coordinated Care Managers team was hired to help patients navigate care from multiple providers.

In 2015, an organizational wide Quality Performance and Improvement approach was established. Using measures and metrics to evaluate the quality of care delivered, Florida Medical Clinic was able to improve the extent of defined standards, and quality of patient care.  Additionally, Meaningful Use government standards were standardized and implemented clinic wide to improve the collaboration between healthcare platforms.

On the expansion front, FMC opened the doors to a new 25,000 sq. ft. Carrollwood facility in North Tampa, which was followed by a 25,000 sq. ft. Brandon facility, and a 90,000 sq. ft. facility in Wiregrass on Bruce B Downs Blvd both opening in 2016.

In 2016, Florida Medical Clinic opened its brand-new 90,000 square foot facility on the corner of Bruce B. Downs and State Road 56.

By 2017, the Florida Medical Clinic family grew to more than 1,700 employees, of which over 200 were physicians. FMC merged with a local eye care practice located in a 10,000 sq. ft. facility near the University of South Florida in Tampa.  And our website reached a significant milestone, with over 1.1 million visits that year alone.

Florida Medical Clinic made the decision to convert its business structure from a PA to an LLC in 2018 providing more flexible management options, tax advantages, and flexible profit/loss distribution.

Sustaining Future Growth

In 2019, CEO Joe Delatorre recognized the need to re-evaluate Florida Medical Clinic’s population health strategies. He set his sights on finding the right partner to transform and maintain FMC’s approach to Population Health. This led to a partnership with JV Navvis – this affiliation enabled FMC to transform to a better performing model, with greater capabilities and sustainability’s than ever before.

Additionally in 2019, as the patient population increasingly turned to the web for health care needs, FMC revamped website strategies to increase online visibility and provide easy on line access for patients. The first HIPAA-compliant patient email platform was built, and a centralized call center was established to handle the overwhelming volume of patient calls and appointment requests.

In 2020 Florida Medical Clinic weathered the COVID-19 pandemic with a single-minded focus: to continue providing compassionate and comprehensive care to every patient.  FMC quickly and successfully converted to a telemedicine business model to maintain uninterrupted and optimal patient care, hired new providers and staff, and launched an e-newsletter campaign to communicate and meet the needs of at home patients. It all worked—FMC’s 2020 year-end revenue totaled over $300 million, with over 250 million website visits, ultimately providing  patients with the critical care they needed.

In 2021, Florida Medical Clinic was proud to include over 370 providers and nearly 2000 employees located in more than 50 locations across Florida’s East Pasco and Hillsborough counties.  This includes two urgent care facilities and three ambulatory surgery centers. Florida Medical Clinic doctors offer care in more than 40 different medical specialties. And this year FMC opened two new Tampa facilities: one on N 46th St. in New Tampa, and an additional location in Brandon. New construction continued for Florida Medical Clinic with the Watergrass facility located in Wesley Chapel completed in 2022.

Through 28 years of growth, ever-evolving patient needs, and a global pandemic, Florida Medical Clinic remains dedicated to the Mission Statement: To be the best choice for patients in our community.

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