• Aetna:
• Aetna Elect Choice HMO
• Aetna Managed Choice PPO
• Aetna Medicare HMO
• Aetna Medicare PPO
• Aetna Open Choice PPO
• Aetna Select Choice HMO
• Aetna Signature Administrators® (Thru Assurant Health)
• AvMed:
• AvMed HMO
• AvMed PPO
• Blue Cross Blue Shield aka: Florida Blue
• BC Advantage 65
• BC Health Options (Blue Care)
• BC PPC (PPO)
• BC TRAD. (PPS)
• BCBS Medicare PPO
• BCBS Network Blue (Blue Options)
• BCBS Select
• Coventry:
• First Health
• Coventry HMO
• Coventry PPO
• Humana
• Humana HMO Comm
• Humana PPO
• Humana PPO M'Care
• Humana One
• HUMx & HMOx
• Medicare
• Railroad Medicare
• Tricare:
• Tricare Prime (HMO)
• Tricare Standard
• United Health Care:

• New Patient Packet

Patient Centered Medical Home Report Card
May 1 2018 - July 31 2018
Internal Medicine Lutz

Same day appointment availability
The number of same day appointments the department has available each month. Patients who can get an appointment the same-day they request for one, have better patient satisfaction and fewer visits to the hospital/urgent care.

Breast Cancer Screening
Percentage of female patients 50 to 74 years old who had a mammogram. Early detection is important to prevent the spread of breast cancer.

Diabetic Poor Control Hemoglobin A1c > 9.0
Percentage of patients 18-75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period. A hemoglobin A1c of >9.0% represents poor blood sugar control; therefore, the lower the value, the better. Patients who have a low hemogloblin A1c are less likely to suffer the side effects of diabetes

Pneumonia Vaccine
Percentage of patients 65 years of age and older who have ever received a pneumococcal vaccine. Vaccination is a proven method to prevent the spread of pneumonia

Depression Screening and Follow-up
Percentage of patients 13 and old who received a depression screening and a follow-up plan if the patient tested positive for depression. Depression is often missed or overlooked, annual screenings enables health care providers to detect and treat depression.

Advanced Care Planning
Percentage of patients aged 65 years and older who have an advance care plan or surrogate decision maker documented in the medical record or documentation in the medical record that an advance care plan was discussed but the patient did not wish or was not able to name a surrogate decision maker or provide an advance care plan.

Patient Satisfaction
A survey administered quarterly to analyze the overall patient experience at Florida Medical Clinic.